# 應用管理

- [企業](https://help.firstline.cc/feature/admin/enterprise.md)
- [系統設定](https://help.firstline.cc/feature/admin/enterprise/settings.md)
- [部門](https://help.firstline.cc/feature/admin/enterprise/department.md): 您可以經由左側 FIRST LINE 選單中透過「系統」項目，點選「部門」按鈕進入部門管理列表。進入部門管理列表檢視後，依據欄位您可立即瀏覽「部門名稱」、「描述」等，方便進行檢視。
- [帳務總覽](https://help.firstline.cc/feature/admin/enterprise/billing.md)
- [IP 允許清單](https://help.firstline.cc/feature/admin/enterprise/ip-yun-xu-qing-dan.md)
- [組別](https://help.firstline.cc/feature/admin/enterprise/employee-group.md): 您可以經由左側 FIRST LINE 選單中透過「系統」項目，點選「組別」按鈕進入組別管理列表。
- [業主](https://help.firstline.cc/feature/admin/enterprise/sponsor.md)
- [地址](https://help.firstline.cc/feature/admin/enterprise/di-zhi.md)
- [縣市](https://help.firstline.cc/feature/admin/enterprise/di-zhi/xian-shi-xin-zeng-yu-she-ding.md): 您可以經由左側 FIRST LINE 選單中透過「系統」項目，點選「縣市」按鈕進入縣市管理列表。進入列表檢視後，依據欄位您可立即瀏覽「縣市名稱」、「縮寫」等，方便進行檢視。
- [行政區域](https://help.firstline.cc/feature/admin/enterprise/di-zhi/hang-zheng-ou-yu-xin-zeng-yu-she-ding.md): 您可以經由左側 FIRST LINE 選單中透過「系統」項目，點選「行政區域」按鈕進入行政區域管理列表。進入列表檢視後，依據欄位您可立即瀏覽「行政區域名稱」、「郵遞區號」等，方便進行檢視。
- [國家](https://help.firstline.cc/feature/admin/enterprise/di-zhi/guo-jia-xin-zeng-yu-she-ding.md): 您可以經由左側 FIRST LINE 選單中透過「系統」項目，點選「國家」按鈕進入國家管理列表。進入列表檢視後，依據欄位您可立即瀏覽「國家名稱」、「縮寫」等，方便進行檢視。
- [權限](https://help.firstline.cc/feature/admin/enterprise/role.md): 多種角色和權限，控制對於 FIRST LINE 功能的存取。 這使您可以快速與便利定義適合您公司架構和工作流程的角色分配。
- [客戶](https://help.firstline.cc/feature/admin/contact.md)
- [客戶分派](https://help.firstline.cc/feature/admin/contact/contact-assign.md)
- [服務紀錄](https://help.firstline.cc/feature/admin/fu-wu-ji-lu.md)
- [服務原因](https://help.firstline.cc/feature/admin/fu-wu-ji-lu/fu-wu-yuan-yin.md)
- [員工](https://help.firstline.cc/feature/admin/employee.md)
- [服務狀態](https://help.firstline.cc/feature/admin/employee/state.md): 透過狀態顯示，能讓團隊知道您能服務客戶以及是否有空。而 FIRST LINE 有幾種狀態可以分享自己的行蹤，讓主管及團隊成員了解。
- [更改或忘記密碼](https://help.firstline.cc/feature/admin/employee/password.md)
- [檔案管理](https://help.firstline.cc/feature/admin/dang-an-guan-li.md)
- [技能](https://help.firstline.cc/feature/admin/skill.md): 您可以經由左側 FIRST LINE 選單中透過「應用程式」項目，「聊天機器人」分頁，點選「技能」按鈕進行管理。
- [職位](https://help.firstline.cc/feature/admin/job-title.md): 您可以經由左側 FIRST LINE 選單中透過「系統」項目，點選「職位」按鈕進入職位管理列表。
- [開場白與話術](https://help.firstline.cc/feature/admin/kai-chang-bai-hang-xiao-hua-shu-she-ding.md): 與您可以經由左側 FIRST LINE 選單中透過「系統」項目，點選「開場白」、「行銷話術」按鈕進入管理列表。進入列表檢視後，依據欄位您可立即瀏覽「標題名稱」、「訊息內容」等，方便進行檢視。


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