> For the complete documentation index, see [llms.txt](https://help.firstline.cc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.firstline.cc/guide/issue/dian-ji-xuan-chan-xiang-mu-wu-fan-ying.md).

# 清除瀏覽器快取

## 確認您的系統權限

若您的權限非不是系統管理員，可能表示您並未擁有對應功能權限，故無法前往您所需要的頁面。

請連絡擁有系統管理員權限的人員並要求他們給予您權限，至「權限」頁面將您的權限調整至正常即可。

## 清除瀏覽器快取

這可能是由於產品更新，而您的瀏覽器仍保有舊版本快取導致。

### 重新登入系統

您可以進行以下項目：在多數情況下，重整頁面或是重新登入系統後，將抓取最新的產品資料，若你已進行此項操作仍未預期執行，請繼續依照下列方式操作。

### 清除瀏覽器快取

在下方點擊您偏好的瀏覽器，了解清除瀏覽器快取的相關說明，除瀏覽器快取後，當您再次使用 FIRST LINE 時，將須重新登入。

* [Chrome](https://support.google.com/accounts/answer/32050?hl=zh-Hant\&co=GENIE.Platform%3DDesktop)
* [Edge](https://support.microsoft.com/zh-tw/microsoft-edge/%E5%9C%A8-microsoft-edge-%E4%B8%AD%E5%88%AA%E9%99%A4-cookie-63947406-40ac-c3b8-57b9-2a946a29ae09)
* [Firefox](https://support.mozilla.org/zh-TW/kb/how-clear-firefox-cache)
* [Safari](https://support.apple.com/zh-tw/guide/safari/sfri11471/mac)

#### Chorme 範例

於 FIRST LINE 頁面中開啟 Chrome Developer Tool 介面。(快速鍵：`F12`、`Ctrl+Shift+I`，MAC 使用者按 `Command+Shift+I` )

1. 滑鼠右鍵點選左上角 Reload 按鈕，在 Developer Tool 介面下會出現三種不同的 Reload 方式。
2. 點選第三種「清除快取並強制重新載入」。
3. 載入完成後，系統應已能順利作業，若仍無法繼續參考「手動清除瀏覽器快取資料」方式。

![](/files/-Meh0l5WzkQzcQxtntFI)

### 手動清除瀏覽器快取資料

請確保你的瀏覽器版本為最新，並依照下列步驟執行

1. 通過打開網址 *chrome://settings/*  或從右上角的下拉菜單中選擇選項，進入「設定」。 \ <img src="/files/-MegysSUvPMAOyzAcjE-" alt="" data-size="original">&#x20;
2. 前往後向下滾動並點擊「清除瀏覽資料」。 \ <img src="/files/-Meh-ZeH_NoghcJoWFTb" alt="" data-size="original">&#x20;
3. 前往「進階」頁籤並選擇「不限時間」執行。
4. 完成後，請重新啟動瀏覽器並重新登入 FIRST LINE 。


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.firstline.cc/guide/issue/dian-ji-xuan-chan-xiang-mu-wu-fan-ying.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.