# 系統疑難

為了幫助您有效解決系統可能遇到的常見故障，我們特別整理了一份詳盡的故障排程指南。這份指南不僅列出了系統中可能出現的問題，還提供了針對性的解決方案，旨在幫助您快速回到正軌。

如果您在使用過程中遇到了特定管道的問題，並希望獲得更詳細的解決指導，請參考下方提供的連結。通過點擊這些連結，您將被導向至更專門的故障排除頁面，這些頁面專注於解決特定管道的問題。

* [即時聊天](/feature/channels/live-chat/yi-nan-za-zheng.md)
* [LINE Official Account](/feature/channels/line.md)
* [Facebook Messenger](/feature/channels/facebook-messenger/yi-nan-za-zheng.md)
* [電話](/feature/channels/phone/yi-nan-za-zheng.md)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.firstline.cc/guide/issue.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.